A certified ECF coach performs his or her professional activity in line with the ECF Code of Ethics


Privacy

– I will never disclose any information provided to me by the client.

– I will maintain strict confidentiality with regard to the client in compliance with the applicable laws.

– I will take all precautionary measures to protect data related to the client.


Attitude towards the Client

– I promise to demonstrate a winning attitude toward the client

– I will maintain high proficiency in my work and follow high standards of ethical and moral conduct.

– I will be fully responsible for quality of my services.

– I will be responsive to any of my clients’ manifestations.

– I will show friendly attitude in working with my clients.

– I will be unbiased and I will treat my clients with justice.

– I will build credible and trustworthy relations with each client.

– I will treat all clients equally.

– I will be honest with my clients.

– I will not give rise to any liaison or sexual intercourse with any of my clients.

– I will go beyond my personal stereotypes in working with the clients.

– I will encourage my clients.

– I promise to accept any rate of the client’s progress.

– I will be open with my clients and I will have no hidden intentions towards them.


Cooperation

– I promise to build cooperation with a client under the principle of a maximum possible win.

– I will explain to the client techniques applicable in couching, where necessary.

– I will take care of the client even in case of resistance.

– I will never manipulate with the client in my work.

– I will not impose my expectations upon the client.

– I will listen to my client’s needs.

– I will take into account the client’s point of view.

– I will maintain resourceful state of mind when working with the client.

– I will be impartial and unbiased with my client.

– I will recognize the client’s right of choice.

– I will enable the client to choose his/her own approach in our interaction.

– I will implement the client’s suggestions only in those instances when the client gives consent to do so.

– If coaching activities do not give the desired effect, I will to stop interaction with that client.

– I will acknowledge and respect the copyright of ECF and my colleagues.

– I will not in any way use the data of the ECF members without their approval and consent.

– I hereby guarantee that I will never distribute any kind of spam e-mails among the ECF members.


Support

– From the very beginning of the coaching process, I will inform the client about the potential results to be expected.

– I will provide my services in due time in compliance with the established session schedule.

– I will, at all times, strive to achieve the highest level of proficiency that will enable the client to act and make decisions unaided.

– I will comply with the highest standards of the coach’s professionalism and personality in every session.

– I will provide the benefits for which the client contributes his/her time, efforts and money.

– I will support the client in creating environment encouraging his/her growth.

– Where necessary, I will offer a greater variety of coaching methods for future use.

– I will not hold the client back from being honest and open in expressing his/her feelings without having concern for being counterattacked.

– I will avoid situations where the client may be put at a disadvantage.

– I will respect the client’s right to terminate the coaching relationship at any time.

– I will show respect for extraordinary circumstances faced by the client.

– I will take the responsibility for providing an appropriate place to conduct coaching sessions.

– I will duly and timely provide the client with information about prices, procedures and any changes thereof.


Coach Training

– I will duly inform the client about my ECF certifications, coaching experience, expertise and qualification.

– I will not make any false or misleading statements about my level of training, expertise and credentials.

– I will comply with high professional standards of the ECF.

– I will constantly strive to improve my qualification and skills to meet the highest coaching standards of the
 ECF.

– I will maintain a high level competence in all areas of my expertise.

– I will be a guide to success for my clients.


Development 

– I will strive to be a coach who is able to advance the client towards success and achieve the desired result within the set time-frame.

– I will express myself on such level of being to encourage the development of the client.

– I will be alert to any changes in the client’s development and promise to notify him/her thereof.